Berbagai kanal pengaduan kini tersedia dan dapat diakses oleh publik berkat perkembangan TIK. Namun, pemanfaatannya belum optimal lantaran berbagai faktor.
“Complaining to improve governance: four stories of complaint-handling systems in Indonesia” merupakan hasil riset yang dilakukan oleh Centre for Innovation Policy and Governance (CIPG) selama Mei 2015-November 2016.
Laporan riset dapat diunduh https://cipg.or.id/complaining-to-improve-governance/
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Centre for Innovation Policy and Governance (CIPG) is a research-based advisory group which aspires to excel in the area of innovation, policy and governance.
Centre for Innovation Policy and Governance (CIPG) is a research-based advisory group which aspires to excel in the area of innovation, policy and governance.
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